Privacy Policy

01 Who we are

Skyline Business (“Skyline Business”, “we”, “us”) develops and operates mobile reading applications and the website at sky-linebusiness.com.

For the purposes of the EU/UK General Data Protection Regulation, the data controller is [Registered Company Name], registered at [Registered Address], company registration number [Registration Number]. If a representative or data protection officer is required in your jurisdiction, their details will be published in this section before data processing begins in that market.

Questions about this policy can be sent to info@sky-linebusiness.com.

02 Scope of this policy

This policy applies to:

• this website and any subdomain we operate;
• our mobile applications published on the Apple App Store and Google Play (each an “App”); and
• our author and partner onboarding platform.

It does not apply to third-party services you reach from our apps or website, including app stores, payment processors, social platforms and advertising or analytics providers. Those parties have their own privacy policies, and we encourage you to read them.

03 Information we collect

We collect information in three ways: information you give us, information collected automatically when you use an App or the website, and information we receive from platform partners such as app stores.

3.1 Information you provide

• Account details — the identifier used to sign in, such as an email address, a third-party sign-in identifier (Apple, Google or similar) or a guest account identifier, plus your display name and avatar if you choose to add one.
• Correspondence — the content of support requests, reports, complaints and reviews you send to us.
• Author and partner submissions — if you apply to publish content, the identity, tax, banking and rights information required to review your application and pay you.
• Optional profile data — reading preferences, favourite genres and similar settings you enter yourself.

3.2 Information collected automatically

• Device and technical data — device model, operating system and version, app version, language and region settings, screen characteristics, and crash logs.
• Identifiers — a randomly generated app instance or account identifier, and, where you have granted permission, the advertising identifier provided by your platform (Apple IDFA or Google Advertising ID).
• Network data — IP address and derived approximate location (typically city or country level), used for content licensing, fraud prevention and regional configuration. We do not use IP address to determine your precise location.
• Usage and reading data — which titles and chapters you open, how far you read, session length and frequency, in-app navigation, and interactions with in-app features.
• Purchase data — that a transaction occurred, what was purchased (virtual currency amount or chapter unlock) and the corresponding order token from the app store. We do not receive or store your full payment card number.

3.3 Information from third parties

We may receive limited information from app stores, payment processors, analytics and attribution partners, and rights holders. This is typically confirmation of a purchase, aggregate campaign performance data, or content rights metadata — not additional personal profiles.

3.4 Summary table

04 How we use information

We use the information described above to:

1. provide the Apps and the website, including delivering chapters you have unlocked;
2. create, authenticate and maintain your account;
3. process and verify purchases and maintain your virtual currency balance;
4. personalize recommendations and surface titles in the languages and genres you prefer;
5. localize content and interface text for the markets we serve;
6. measure and improve performance, stability and reader retention;
7. detect, investigate and prevent fraud, abuse, piracy and unauthorized access;
8. provide customer support and respond to your enquiries;
9. comply with app store policies, legal obligations and valid legal requests; and
10. send service messages about your account. Marketing communications are sent only with your consent or where otherwise permitted, and every such message includes an opt-out.

05 Cookies & similar technologies

On the website we use cookies and local storage for strictly necessary purposes such as remembering your language and session state. Where we use analytics or measurement cookies, we ask for your consent first in regions where that is required, and you can withdraw it at any time.

In our Apps, we use locally stored identifiers and platform SDKs rather than browser cookies. You can reset or limit the advertising identifier in your device settings (iOS: Privacy & Security → Tracking; Android: Privacy → Ads). Disabling tracking does not remove advertising from a free experience, but it makes the ads you see less relevant.

06 When we share information

We share personal information only in the following circumstances:

• Service providers — hosting, cloud infrastructure, analytics, customer support tooling, fraud prevention, payment and attribution providers, acting on our instructions under written agreements.
• App stores and payment platforms — as necessary to validate and fulfil in-app purchases.
• Content partners — where a title is licensed from a third party, we may share aggregate, non-identifying readership statistics required by the licensing agreement. We do not hand over reader identities for this purpose.
• Professional advisers and authorities — auditors, legal advisers, and law enforcement or regulators where we are legally required to disclose, or where disclosure is necessary to protect rights, safety or the integrity of our services.
• Corporate transactions — in connection with a merger, acquisition, financing or sale of assets, subject to this policy continuing to apply.

07 Third-party SDKs & services

Our Apps integrate third-party software development kits for analytics, crash reporting, attribution and advertising. These providers may receive device identifiers, IP address and interaction events. The current categories are listed below; the specific provider names and their privacy policy links are published in the App Store and Google Play listings and in the in-app About → Third-party services screen.

08 Payments & virtual currency

All purchases in our Apps are processed by the platform store through which you installed the App — Apple for iOS, Google for Android. We receive a transaction record and an order token, and we use these to credit your account and to detect fraudulent purchase patterns.

We never receive your full payment card details. Billing, refunds and chargebacks are handled under the applicable store's own policies, which are separate from this Privacy Policy.

09 International data transfers

We operate services used across many countries, so your information may be processed outside the country in which you live, including in jurisdictions whose data protection laws differ from your own.

Where we transfer personal information out of the European Economic Area, the United Kingdom or Switzerland, we rely on a lawful transfer mechanism — typically the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or an adequacy decision — together with supplementary technical and organizational measures such as encryption in transit and access controls.

You may request a copy of the transfer mechanism applicable to your data by writing to info@sky-linebusiness.com.

10 How long we keep data

We keep personal information only as long as we need it for the purposes described in this policy. Retention periods vary by data type and are summarized in the table in section 3, with the following general rules:

• Account data is kept while your account is active and deleted or anonymized after closure, subject to the periods below.
• Purchase and tax records are retained for as long as accounting and tax law requires.
• Aggregated or anonymized statistics, which no longer identify you, may be kept indefinitely for catalog and business planning.
• Where we hold data to defend or pursue legal claims, we keep it until those claims are resolved.

When information is no longer needed, we delete it or irreversibly anonymize it.

11 How we protect data

We use technical and organizational safeguards designed to protect personal information, including encryption in transit, access controls limited to personnel who need the data, environment separation between development and production, logging of administrative access, and vendor review before integration.

No method of transmission or storage is entirely secure. If a breach affecting your personal information occurs and meets the legal threshold, we will notify affected users and the relevant authorities as required by applicable law.

12 Your privacy rights

Depending on where you live, you may have some or all of the following rights. We will not discriminate against you for exercising them.

To exercise a right, email info@sky-linebusiness.com with enough detail for us to locate your account and verify your identity. We respond within the timeframe required by applicable law — generally 30 days under the GDPR and 45 days under the CCPA/CPRA, extendable where the law permits.

If you are in the EEA/UK and believe we have handled your information unlawfully, you may lodge a complaint with your national supervisory authority. California residents may contact the California Privacy Protection Agency.

13 Children's privacy

Where a title includes mature themes, an age gate is presented before the content is accessed. If you believe a child has provided us with personal information, contact info@sky-linebusiness.com and we will delete the account and associated data promptly.

Where local law requires verifiable parental consent before processing a minor's data, we do not process that data until such consent is obtained.

14 Do Not Track signals

Browsers offer a “Do Not Track” (DNT) setting, and some browsers and extensions send a Global Privacy Control (GPC) signal. We honour GPC in respect of cookies and similar technologies on this website. Because DNT has no common industry standard, the website does not alter its behaviour in response to a DNT signal alone; you can manage non-essential cookies through the consent controls.

15 Changes to this policy

We may update this policy to reflect changes in our services, technology, or the law. When we make a material change, we will update the effective date at the top of this page and, where the change significantly affects your rights, provide notice in the App or by email before it takes effect.

Continuing to use our services after an update takes effect means you accept the revised policy. If you do not agree, you may stop using the services and request deletion of your account.

16 How to contact us

For any question, request or complaint about privacy, or to exercise a right described above: